![]() If the issue persists, you can contact the Roborock support center for further assistance. In conclusion, these are some common docking problems and solutions for your Roborock vacuum cleaner. If you are having issues with the indicator light on your docking station, try these solutions: ![]() Check if there are any obstacles in the way of the vacuum cleaner.Make sure the dock is placed in a clear and visible location.If your Roborock vacuum cleaner is getting stuck while docking, try these solutions: Check if the power adapter is working correctly.Check if the charging pins on the dock and the vacuum cleaner are clean and free of debris.If your docking station is not charging your Roborock vacuum cleaner, try these steps: Move the dock to a different location and try again.Clean the charging pins on the dock and the vacuum cleaner.Check if the dock is placed in a clear and visible location.Make sure the dock is plugged in and turned on.Here are some common docking problems and solutions that you can try to fix the issue. If you are facing issues with your Roborock vacuum cleaner not being able to dock properly, you are not alone. By understanding the causes and solutions of this problem, you can ensure that your Roborock unit is able to find its docking station with ease. In conclusion, Roborock docking issues can be frustrating, but they are not uncommon. Contact support: If none of the above solutions work, contact Roborock support for further assistance.This can help fix the map docking location. Clear cache: Clear the cache in the Roborock app and in the settings.Reset the map: If the docking station location on the map has changed, reset the map via Roborock settings.Move the docking station: If the docking station is located in an area with obstacles, move it to an open area.If your Roborock unit is having trouble finding its docking station, there are several solutions you can try: This can cause the Roborock unit to have trouble finding the dock. Firmware updates: After a firmware update, the docking station location on the map may change.Ensure that the docking station is placed in a consistent location. Docking station location: If the docking station is moved or relocated, the Roborock unit may not be able to find it.Make sure that the docking station is placed in an open area without any obstructions. Obstacles: If there are obstacles in the way of the docking station, the Roborock unit may not be able to locate it.There are several reasons why your Roborock unit might be having trouble finding its docking station. In this section, we will explore the reasons behind this problem and provide some solutions to fix it. However, some users have reported issues with their Roborock unit not being able to find its dock. Roborock is a popular brand of robotic vacuum cleaners that offer a range of features, including docking. Why is my Roborock charging dock not working?. ![]() How do I reset the location of my Roborock dock?.What should I do when the robot cleaner cannot find its dock?.Additional Tips for Maintaining Your Roborock.Note: It applies to S4, S4Max, S5 Max, S6, S6 Pure, S6 MaxV,S7, S7maxV, S8, S8+ S8 Pro Ultra, Q Revo, Q8Max, and Q5 Pro, which support multi-floor maps feature. ![]() Just move the vacuum alone, start the vacuum and it will recognize which floor it is, and use the corresponding map. The vacuum will come back to the starting point where you let it start the cleaning, and store the new map.Īfter all maps are successfully created, you don't need to carry the charging dock with the vacuum to the other floor. You just need to move the vacuum alone to map that floor.
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